Shipping Policy
Delivery date and time specification
We cannot accept the date and time of delivery.
Please contact the shipping company directly based on the inquiry number sent after shipping and change it.
Please contact the shipping company directly based on the inquiry number sent after shipping and change it.
Number of delivery days
Usually, we will ship in 1-2 business days from your order.
* If your order is concentrated, or if the weather is affected by the poor weather, you may have time to deliver. Please note in advance.
* Depending on the weather and road conditions, the delivery may be slightly around.
* Please note that we cannot accept cancellations and changes of the product.
* In the case of overseas delivery, the delivery schedule may be changed depending on the situation.
* We do not ship on weekends and holidays, year -end and New Year holidays and store designated holidays.
* If your order is concentrated, or if the weather is affected by the poor weather, you may have time to deliver. Please note in advance.
* Depending on the weather and road conditions, the delivery may be slightly around.
* Please note that we cannot accept cancellations and changes of the product.
* In the case of overseas delivery, the delivery schedule may be changed depending on the situation.
* We do not ship on weekends and holidays, year -end and New Year holidays and store designated holidays.
Precautions about delivery
If the product is returned due to long -term absence or refusal without contact, or if the returned goods are repeated due to customer's convenience, we may not be able to accept orders next time. Please understand.
* The product shipment will be for each order. The order you received separately will be shipped separately, and we will not be able to ship bundled.
* If the destination is unknown, if the storage deadline for a long -term absence or the transportation company has passed, the order will be automatically canceled.
Please note in advance.
* The product shipment will be for each order. The order you received separately will be shipped separately, and we will not be able to ship bundled.
* If the destination is unknown, if the storage deadline for a long -term absence or the transportation company has passed, the order will be automatically canceled.
Please note in advance.
Inquiries after shipping
After shipping the product, we will inform you of your luggage inquiry number by shipping e -mail.
At the time of confirmation, we will prepare the "Inquiry slip number" described in the e -mail "Product Shipping Notification Email" sent after the product shipment, in the case of Sagawa Express.HereMore in the case of Yamato TransportHereMore than EMSHerePlease check more.
At the time of confirmation, we will prepare the "Inquiry slip number" described in the e -mail "Product Shipping Notification Email" sent after the product shipment, in the case of Sagawa Express.HereMore in the case of Yamato TransportHereMore than EMSHerePlease check more.